Quote requests up 3.2x on flat traffic
A fence company with great work had a website that hid it. Rebuilding around the quote form tripled the request rate on the same traffic.
The situation
Foothills builds genuinely good fence. Cedar privacy, ornamental aluminum, custom gates, the kind of work that photographs well and gets referred.
They were getting about 2,400 sessions a month and turning them into roughly 29 quote requests. The owner assumed he needed more traffic and had been quoted a five-figure SEO retainer by someone else. He did not need more traffic.
The problem
Not a traffic problem. A conversion problem, and a bad one.
The quote form sat at the bottom of the contact page, three clicks from the homepage, and asked for eleven fields including a required message box. On mobile, where 81% of the traffic was, the form fell below eight full screens of scrolling.
The site loaded in 7.4 seconds on mobile because the gallery served twelve full-resolution photos on the homepage. Roughly a third of mobile visitors left before anything rendered.
And every page said contact us for a custom quote. Fence pricing is the single most searched thing in this category, and they had chosen to say nothing about it, which reads to a homeowner as expensive.
The work
Rebuilt around the estimate request
Four fields: name, phone, zip, fence type. Persistent on every page, above the fold on mobile, with a sticky call bar. Everything else moved to the follow-up conversation where it belongs.
Fixed the speed floor
Compressed and lazy-loaded the gallery, moved to next-gen image formats, deferred two unused scripts. 7.4 seconds to 1.6.
Published real prices
Per-linear-foot ranges for six fence types, what moves a project to the top of the range, and what a typical Blount County backyard actually costs. The most-viewed page on the new site within three weeks.
Rebuilt the gallery by fence type, not chronology
Homeowners shop by what they want, not by when it was built. Each type got its own page with pricing, materials, and lifespan.
The results
Measured in Google Analytics and their form backend, months two through six against the four months prior. Sessions stayed within 6% of the prior period.
- Quote request conversion rate rose 3.2x.
- Mobile load time went from 7.4 seconds to 1.6.
- Monthly quote requests reached 94, up from roughly 29.
- Quote-to-sold rate improved as well, because homeowners arrived already knowing the rough price.
One honest note: some of the conversion lift is simply the shorter form. A four-field form will always outconvert an eleven-field form. The pricing page is what drove the quality improvement, and quality is harder to attribute cleanly.
Same number of visitors. Three times the quotes. I spent four years thinking I had a traffic problem.
Before you buy traffic, find out what your current traffic is doing. A site converting at 1.2% that goes to 3.8% has tripled its leads without a single additional visitor, and that costs a fraction of what an SEO retainer costs.
Two numbers to pull this week. Your mobile load time from PageSpeed Insights, and your quote requests divided by your monthly sessions. If load time is over three seconds or conversion is under 2%, you have a conversion problem, and buying more traffic just means paying to send more people through the same leaky funnel.
William Burkhart
Founder & CEO, Beacon Primary Care