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Customer Service

Help Scout

One shared inbox for customer emails, chats, and messages.

Heads up: some links here are partner links. If you buy, we may earn a small fee. It never costs you extra.

What it does

Help Scout puts customer emails, chats, and social messages in one place. Your team can see and answer them together. That way nothing gets missed.

Who it is good for

Good for teams that answer lots of customer questions.

Pro tip

Make sure every customer email gets a reply, even on busy days.